Salon Policies

RESERVATIONS

  • Most reservations can be booked online or through the front desk.  
  • Hair extension & hair replacement services can only be booked through the front desk. 
  • Please remember to pre-book your next appointment prior to leaving the salon to ensure that we can accommodate your wishes.

CANCELLATIONS

  • We require a minimum of 24 hour notice for cancellation of any service.
  • Special requirements may apply for group or bridal bookings.
  • $25 fee will be charged for a late cancellation.

PRICES

  • Gabrielle’s operates on a tiered pricing structure.   Pricing is not only based on services provided, but also on the training level of the service provider. Guests may choose the level that best fits their needs and their budget.
  • All Prices are subject to change without notification.

GIFT CARDS

  • Gift cards are non refundable and are not redeemable for cash.
  • Gift cards may be used towards services or store merchandise and must be redeemed within one year. 
  • Gift cards must be presented when services are rendered/ products are purchased. 
  • Promotional gift certificates can not be combined with any other offer.
  • Promotional gift certificates are limited to one per visit.
  • No substitutions can be made when using a promotional gift certificate.

GRATUITY

  • Gratuity is not factored into any of the service rates. 
  • The customary gratuity for a salon service is 15-20 % at your discretion and may be left by means of credit card or cash.

PAYMENT

  • We gladly accept:  Visa, Master, Discover, American Express, Debit cards and cash as methods of payments for you to settle your account. 
  • Sorry we do not accept checks.

RETURNS

  • No Refunds on merchandise and services.
  • Unopened merchandise can be exchanged within 7 days of purchase date with original receipt. Exchanges will be honored if receipt is presented with the exchange request..
  • All Jewelry Sales and Sales Items are Final.

ETIQUETTE

  • Please arrive at least 15 minutes prior to your schedule appointments.
  • No smoking is permitted in our salon environment.
  • Pets are prohibited from being in the salon. Only certified service animals are allowed.

WIFI

  • We offer complimentary WIFI to all of our guests.

We are always open to suggestions. Please let us know how to better serve you. We enjoy having you as a client and thank you for choosing Gabrielle’s Salon & Day Spa!